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Click for help online with askmyGP

Please help us to help you - the easiest and fastest way to ask for any kind of help is with askmyGP.

  • It's available 8am-10am we respond in working hours, 8am to 6pm Monday to Friday

  • In working hours, we can usually get back to you within a few hours

  • All our registered patients are welcome, and as a parent or carer you can use askmyGP on behalf of a patient providing consent is in place.

  • You can choose a particular named GP if you wish (so long as they are working that day)

  • You may prefer a telephone or email response and choose Penrhyn Bay or Deganwy

  • You can login now, without any paperwork


        We are beginning to invite our patients who are mobile and over 75 to attend a booster vaccination clinic at Penrhyn Bay Surgery.  You will receive your invite by letter or telephone.

        Please be advised that the surgery does not provide recovery letters for travel, if you do not have your email proving your positive result from a PCR test we can provide a printout from your records providing it was an NHS test.

        Some private GP’s/private practices do offer this chargeable service, please do not contact the surgery to request a certificate as we will be unable to assist you.


        If you are experiencing Long Covid Symptoms you can now self-refer to the Long Covid Clinic using the following link;

        Long Covid Self Referral Form

        Improving you access with your surgery phone app!

        My Surgery App QR Code

        We have worked hard here at the Practice to ensure we are Covid Secure. Social Distancing measures are in place and should be adhered to as per government guidelines.  Please wear a face mask or face covering when attending the Practice. Entry to the Practice will be subject to capacity.  You may be asked to wait in your car if the waiting room is at maximum capacity.  You will be called back to inform once capacity has reduced.   Your temperature will be checked on arrival.  Please attend the surgery alone unless there is a requirement for a carer/parent to be present.

        Thank you for all of your patience, cooperation and understanding during this unprecedented time.

        Welcome to Penrhyn Bay and Deganwy Surgeries

        With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

        Get Well, Keep Well

        Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

        Join In

        We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.


        Both surgeries have reserved disabled parking spaces. The entrances have suitable access for wheelchairs and there are toilet facilities for the disabled.

        (Site updated 24/06/2022)
        NHS WalesThis site is brought to you by My Surgery Website