slide 1

Click for help online with askmyGP

Please help us to help you - the easiest and fastest way to ask for any kind of help is with askmyGP.

  • It's available 8am-12pm we respond in working hours, 8am to 6pm Monday to Friday

  • In working hours, we can usually get back to you within two hours

  • All our registered patients are welcome, and as a parent or carer you can use askmyGP on behalf of a patient providing consent is in place.

  • You can choose a particular named GP if you wish (so long as they are working that day)

  • You may prefer a telephone or email response and choose Penrhyn Bay or Deganwy

  • You can login now, without any paperwork

            Improving you access with your surgery phone app!

            My Surgery App QR Code

            We have worked hard here at the Practice to ensure we are Covid Secure. Social Distancing measures are in place and should be adhered to as per government guidelines.  Please wear a face mask or face covering when attending the Practice.

            If you have been allocated an appointment you will be provided with a telephone number to call to inform us of your arrival.  Entry to the Practice will be subject to capacity.  You may be asked to wait in your car if the waiting room is at maximum capacity of 2 people.  You will be called back to inform once capacity has reduced.  You will be contacted on the day of your appointment to ensure you are well and not displaying any symptoms of Coronavirus.  Your temperature will be checked on arrival.  Please attend the surgery alone unless there is a requirement for a carer/parent to be present.

            Thank you for all of your patience, cooperation and understanding during this unprecedented time.

            AskmyGP QR Code is now available.  Scan the QR code below using your smart phone.AskmyGP QR Code

            Welcome to Penrhyn Bay and Deganwy Surgeries

            With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

            Get Well, Keep Well

            Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

            Join In

            We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.


            Both surgeries have reserved disabled parking spaces. The entrances have suitable access for wheelchairs and there are toilet facilities for the disabled.

            (Site updated 17/11/2021)
            NHS WalesThis site is brought to you by My Surgery Website