Welcome to Penrhyn Bay and Deganwy Surgeries

Clarification Regarding Parking at Penrhyn Bay Surgery

We are aware of recent comments and speculation on social media regarding the car park at Penrhyn Bay Surgery. As a result, we would like to clarify a few key points for our patients and the wider community.

Penrhyn Bay Surgery provides care for over 6,450 patients and is proud to play a vital role in supporting local health and wellbeing. Like many GP practices, we face challenges in managing our premises, particularly with ensuring that our private car park is used appropriately.

Unfortunately, we have experienced ongoing misuse of the car park, including unauthorised parking and incidents of antisocial behaviour, verbal threat to staff  ,some of which have affected both staff and patients. This has been especially difficult for patients with mobility issues or long-term health conditions, who rely on easy and safe access to the surgery.

To help address this, we are considering the introduction of a parking barrier to ensure the space remains available for those attending medical appointments. The car park is private and intended to support the delivery of healthcare services. We respectfully ask for understanding on this point.

We also kindly ask members of the public not to speculate about matters relating to the legal or planning status of the site. Doing so risks spreading misinformation and causing unnecessary concern. We are in ongoing communication with the relevant authorities and remain committed to engaging constructively to resolve any outstanding matters.

We will continue to keep our community informed as appropriate. In the meantime, our priority remains the safe, effective delivery of care to all our patients.

Thank you for your continued support and understanding.

Please click the below link to complete a questionnaire on your NHS Wales Experience. 

Link - Your NHS Wales Experience Questionnaire

You may be aware that an NHS 111 Choose Pharmacy Service availability toolkit has been developed and is available within Wales

This tool enables community pharmacy teams to report live capacity of their Common Ailment Service (including the Sore Throat Test and Treat Service), Emergency Contraception Service, Emergency Medicines Service and the Pharmacist Independent Prescribing Service for that day.

Click this link to find out what available in pharmacies by you. NHS 111 Wales - Search Results

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

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Access

Both surgeries have reserved disabled parking spaces. The entrances have suitable access for wheelchairs and there are toilet facilities for the disabled.